Terms and Conditions

 
 

Shipping

Paintings are packed and shipped within 7 working days by Royal Mail, Parcel Force or courier.

Shipping is to UK addresses only at this time.

Please allow 7 working days for delivery.

Collection from my studio in West Yorkshire is possible. Please email info@erinward.co.uk to arrange a suitable time.  

Returns

If your painting is not as you expect, you have 14 days to contact me by email and request a refund.

Once a return has been agreed upon, you are responsible for packing and arranging return delivery using the same service it was sent to you.

Once the piece has been safely returned I will refund your payment within 14 days.

All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact me within 7 days with a photograph.

info@erinward.co.uk

Updated July 2026